GeoCentral General Information and Terms

All prices are subject to change without notice.
Catalog prices effective January 1, 2024.

COVID-19 Plans + Procedures

As we move through this uncertain time together, we are following all CDC guidelines to protect the safety of our staff and our customers. As a collected team we are:

  • Disinfecting high traffic areas within our office + warehouse every morning and night.
  • Educating our staff on the current situation + how to reduce risk.
  • Implementing consistent + proper hand-washing by all of our team (warehouse or office).
  • Minimizing the physical contact with not only the products that leave our loving hands, but in general within the office.
  • Working in split shifts to reduce the number of staff on site, and enforcing social distancing.
  • Requiring all staff to wear masks while on site.

We are not only putting physical health measures into effect, but we are also promoting positive + healing energies within our office, as well by:

  • Unifying as a team to allow for comfort + sense of community.
  • Encouraging mental + spiritual health for our employees by providing proper resources + tools.
    Your health has always been top priority when it comes to shipping + handling our products, however, now more than ever we have pushed health to the top of our list. We will continue to take whatever steps needed to ensure not only your health + safety, but our employee’s and community’s health, as well.

We encourage all of our customers to practice similar steps at home to increase + protect your own personal health + vibrations.

If ever there is a time where you’d like to reach out to our staff with questions regarding our team, products, or general knowledge please do not hesitate to contact us at custsvc@geocentral.com.

We are a community. We are strong. We are capable.

To place an order

Phone Orders:   800-231-6083
Fax Orders:  800-293-8471
Online Orders:   www.geocentral.com
Email Orders:   orders@geocentral.com

Free Freight

Free Freight on orders over $2,000 if invoice is paid within terms. Orders must ship within contiguous U.S. Customers are responsible for lift gate charges.

Minimum Opening Order

$150.00 per destination. $100.00 reorder per destination.

International Shipping

GeoCentral ships worldwide.

Terms

Credit card on initial order or Net 30 days upon approval of credit. Invoice to be paid 30 days from invoice date. Any invoice not paid within terms will be subject to a late fee.

Prepaid Orders

Payment must include shipping/handling charges. For UPS ground service in Ohio, add 6%. Other states: add 12% except HI and AK.

New Accounts

All new accounts must supply GeoCentral with a credit card or signed credit application including a minimum of three trade references and one bank reference, account numbers, address and telephone numbers. F.O.B. Mason, Ohio.

Returns, Damages, and Shortages

Any damage or breakage to your merchandise upon receipt of shipment must be reported immediately to the carrier. Please retain all packaging material for the carrier’s inspection and file a damage claim directly with the carrier. GeoCentral is not responsible for any damage after receipt by customer’s freight forwarder. Any damages or shortages must be reported to GeoCentral within 5 days of receipt. GeoCentral charges a 15% restocking fee on returned merchandise. Additionally, customer is responsible for freight charges on refused merchandise, including any return freight charges from the carrier. No returns will be accepted unless prior authorization has been obtained from GeoCentral. Products must be in original packaging and be in resalable condition. Products that have been customized cannot be returned. Unused credits expire in 2 years.

Returned Checks

There is a $25 fee for any check returned by the bank as unpaid.

Backorders

Terms and pricing of original orders will apply to all backorders. All backorders less than $50.00 will be canceled.

Ethics + Sourcing

We are dedicated to maintaining our leadership role in the rock and crystal industry by having high standards of ethical conduct. We expect our supply partners to meet our high standards of ethical conduct, to implement honorable policies and practices, and to treat their employees fairly, in accordance with local laws and regulations. We require all of our suppliers to sign an agreement attesting to those standards, and we take all measures possible to ensure that the products we secure are ethically sourced, including regular factory visits and inspections. If you have any additional questions about GeoCentral or our products, please don’t hesitate to
contact us.

Terms Of Use

This website, including all of its information and content, such as text, data, designs, icons, logo, artwork, images, photographs, graphics, messages, software and the HTML used to generate the pages (collectively, “Materials and Content”), is property of GeoCentral, or that of our licensors, and is protected by patent, trademark and/or copyright under United States and/or foreign laws. By using the Website, you will not obtain any ownership or intellectual property or other interest in any item or content on the Website. You may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit or distribute any Materials and Content from this Site in whole or in part, for any public or commercial purpose without the specific prior written permission of GeoCentral. Even if approved, none of our Materials and Content are to be modified, nor are they free to use, share or modify, even commercially, through the individual’s channel or another third party’s. Subject to your agreement and compliance with this Agreement, GeoCentral grants you a limited, non-exclusive, non-transferrable, non-assignable, revocable license to access, display, view, and use the content on the Website for your own personal, non-commercial use only. We may also impose rules for and limits on use of the website or restrict your access to part, or all, of the website without notice or penalty. We have the right to change these rules and/or limitations at any time, in our sole discretion.

For more information on our Privacy Policy please click here

Third Party Sites

Under no circumstances should our product be resold onto third party sites. These sites include, but are not limited to, Zulilly, Faire, E-Bay, Abound, TopTenWholesale, Amazon, etc. Upon purchasing our products, you are agreeing to sell our items for your own store’s commercial use, whether that is a physical store or any other form of channel, at above wholesale prices. Putting products up onto third party sites will result in immediate termination of membership, and potential legal ramifications. We hold the right to terminate any membership at our discretion with or without notification to the infringing account(s).

We also may, among other things, restrict orders placed by or under the same customer account, the same credit card and/or orders that use the same billing and/or shipping address. We reserve the right to limit, cancel or prohibit orders that, in our judgment, appear to be placed in violation of this policy. We further reserve the right to cease doing business with customers who violate this policy. We may modify this policy at any time without prior notice. This policy applies to all purchases made off GeoCentral’s website, social media accounts, trade show booths, or any other form of owned channel. Upon purchasing our products, you are automatically agreeing to these terms and to use our products strictly for your company’s own commercial use at above wholesale pricing.

Due to the one-of-a-kind nature of many GeoCentral raw materials, slight variation in our products will occur.